How This FAQ Works for You
We built this FAQ around the questions that come up most — the ones about getting money in, getting money out, and getting into your account without hassle. If you're in Dhaka and trying to fund your account before a BPL match, you want answers fast, not a wall of policy text. Each section below covers one clear topic: deposits via local
wallets, how withdrawals are processed, what to do when your login needs a nudge, and how our support team picks up when something needs a closer look. We keep these answers current so they match how the platform actually behaves today. Payments through bKash, Nagad, and Rocket are your main routes in and out — and the FAQ explains each step of
that path so you know exactly what to expect before you start.
- bKash deposit path
- Nagad withdrawal steps
- Rocket account top-up
- Account OTP login
- Mobile wallet verification